Sales terms and conditions
Please read carefully these terms and conditions of sale, ‘’sale agreement’’.
The customer agrees to this sale agreement and all its terms and conditions, unless he has signed a separate agreement with Solo Italiano. In that case the separate agreement shall govern.

Important information about this legal contract
This agreement constitutes a legal contract between the customer an Solo Italiano and by shopping, or placing an order on the Site, the customer automatically accepts this sale agreement. With ‘‘you’‘ and ‘‘your’‘ we refer to the Customer; with ‘‘Solo Italiano’‘ we refer to Solo Italiano. These terms and conditions are subject to change without notice, but the terms and conditions initially placed by the Customer will govern.
This Sale Agreement constitutes the entire agreement between the Customer and Solo Italiano relating to the purchase of goods or services in this Site. This sale agreement may be modified of terminated with a written statement signed by Solo Italiano. Electronic records, or electronic signatures are accepted under this Sale Agreement. The customer agrees to receive electronic records via a web browser or via e-mail. If the Customer wants to receive electronic records or in case he/she provides the record in a non-electronic form, he/she might contact Solo Italiano at the address provided below.
In case of conflict between the terms and conditions stated on your order and this sale agreement or between the terms on your invoice, please remember that the provisions on this Agreement and on our invoice shall control.

Governing law
This agreement and any sales hereunder are governed by the Italian law without regard to law conflicts. The customer consents to the jurisdiction of the Italian law; in case of dispute, the court having jurisdiction is the court of Modena Italy.

Title, loss.
The goods herein purchased are property of the seller until they are paid by the purchaser.
Loss or damage that occurs during shipping by a carrier selected by Solo Italiano is Solo Italiano's sole responsibility.

Export sales.
If the Customer buys goods for the purpose of exporting them, he/she must obtain from the Government the documentation to export goods in a foreign country. Please remember that manufacturers' warranties may vary or be null in case of goods exported outside Italy. The Customer should inquire further. Any liability is only for purchased products.

General legal disclaimer.
Solo Italiano declines all responsibility for all warranties expressed or implied including but not limited to merchantability or fitness for a particular purpose. The manufacturers' warranties, if any, are not affected by this disclaimer.

Internet disclaimer.
Internet connectivity requires access from an internet provider. Contact your local provider for rates, terms and conditions.

Prices and information disclaimer.
All prices are subject to change. Due to changing market conditions, product discontinuation and price changes, errors in advertising, Solo Italiano reserves the right to make changes to the prices.
Solo Italiano makes reasonable efforts to keep the Site constantly up-to-date but we don't guarantee for the Site's accuracy and we assume no responsibility for any errors in the contents of the Site.

Limitation of liability.
SOLO ITALIANO IS NOT RESPONSIBLE FOR LOSS OF PROFITS, BUSINESS OR ANY OTHER CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY A THIRD PARTY.

Shipping
Product prices do not include shipping costs, which will be reckoned, after your registration, at the end of purchasing procedure.
Shipping below 60 kg are carried out via express courier, while for higher weights wares can be shipped also via freighter (door to airport), this minimum weight requirement is due to cargo fixed costs, that make low weight shipping extremely expensive.

Orders; Terms of payment.
Orders are not binding upon Solo Italiano until they are accepted by Solo Italiano. An order is considered as accepted when it is charged on the credit card or, in case of bank transfer, when bank checks turn out to be positive. Terms of payment are at the sole discretion of Solo Italiano. Invoices are due and payable within the time written on the invoice, measured from the date on the invoice.

Payments
Solo Italiano accepts the following payments:

1) Credit card and four choices are available:

a)     go directly to the web site of Banca Sella using a secure server. Your credit card number will be stored safely

b)     send a fax with all the details to this number: +39 06 91274741 / for USA please dial 01139 06 91274741

c)      you could e-mail: info@soloitaliano.it giving your personal data.

d)     you can telephone during the Italian hours of 9:00 am - 6:00 pm M-F to personally give your information: ph. +39 051 312681/ for USA please dial 01139 051 312681

2) Bank transfer to our Bank account:

Solo Italiano
ABI 03268
CAB 02400
CIN W
CONTO 024982034110
CODICE SWIFT SELBIT21SH9
IBAN IT 16 03268 02400 024982034110
BBAN W 03268 02400 024982034110

Shipping.
Shipping charges of the orders can vary; you are kindly requested to see the page ‘’Payment Method’’ placed in the password protected area for shipping rates and options.

Returns

• The Customer has the right to return merchandise for unspecified reasons within 10 (ten) days from the delivery. The goods have to be sent back INTACT to our address Solo Italiano accepts return goods only in case they are transported into refrigerated boxes where temperature remains between 0 and 4°C for a suitable conservation of the products themselves.

• Please call +39 051 312681 or send an e-mail to our office to obtain your number for returned merchandise. No returns will be accepted without this number. For faster service, please remember to have the following information when you call: customer name, invoice number, serial number and nature of the problem.

• All returns must be complete, including all the original boxes and packing with all accessories and documentation provided. As concerns perishable goods, Solo Italiano accepts return goods only in case they are transported into refrigerated boxes where temperature remains between 0 and 4°C for a suitable conservation of the products themselves.

• You are responsible for shipping charges on returned items; Solo Italiano will match your shipping method on your replaced or exchanged items.
• Solo Italiano suggests you to insure your return shipment in case it is lost or damaged and use a carrier that provides you with proof of delivery.
• In case of damaged goods, you should REFUSE it directly to the carrier. If you accept the package make sure it is noted on the carrier's delivery record so that Solo Italiano can file a damage claim. If you do not notify Solo Italiano immediately for damaged merchandise within 7 (seven) days our regular return policy will govern.
• In case of DEFECTIVE returns, you can send it directly to Solo Italiano within 7 days from the invoice date at the discretion of Solo Italiano the replacement of product substitution or credit.
• NON-DEFECTIVE returns are accepted by Solo Italiano within 7 days from the invoice date at the discretion of Solo Italiano for product substitution or credit.

Solo Italiano reserves the right to accept returns beyond 7 days from the invoice date. If the product is accepted after 7 days the credit will be valid for future purchases only. Original shipping charges are not refunded for returned items, while Solo Italiano will pay the shipping charges on the replacement.

Credit cards. Solo Italiano does not apply any surcharge for payments with credit cards.